SHIPPING INFORMATION

Welcome to Taelora Inc. We are committed to providing safe, efficient, and discreet delivery services to our customers in the United States. Below is our shipping policy.

Order Processing Time
All orders will be processed after payment confirmation.

Under normal circumstances, order processing time is 1-3 business days.

Orders placed on weekends and public holidays will begin processing on the next business day.

Delivery Area

Taelora Inc currently provides delivery services to most areas within the United States, including:

48 contiguous states

Alaska (partial areas)

Hawaii (partial areas)

Delivery times for some remote areas may be longer.

Delivery Time

Estimated delivery times are as follows:

Delivery Method | Estimated Delivery Time
Standard Delivery | 3-7 business days
Express Delivery | 2-5 business days
Expedited Delivery | 1-3 business days (if applicable)

Actual delivery times may vary due to weather, holidays, logistics carriers, or other force majeure events.

Shipping Costs
Specific shipping costs will be automatically calculated and displayed on the checkout page.

Free shipping may be available for some items or promotional offers.

For expedited shipping, the associated fees will be calculated based on the specific order details.

Discreet Packaging

To protect customer privacy:

All adult products are shipped in plain packaging without sensitive markings.

The product name or any wording related to adult products will not be displayed on the outside of the packaging.

Shipping information will be displayed in a neutral manner (subject to the actual tracking document).

Logistics Tracking

After your order is shipped, you will receive a confirmation email containing the tracking number.

You can track your package’s status in real time using the provided tracking information.

Delivery Issues

In the following situations:

Lost package
Damaged package
Received incorrect goods
No updates to tracking information for an extended period

Please contact our customer service team immediately for assistance.

Receiving Responsibility

Please ensure you provide accurate and complete receiving information.

The customer is responsible for any delivery failures caused by the following reasons:

Incorrect address
Inaccurate contact information
No one to sign for the package or refusal to accept delivery
Failure to collect the package in a timely manner

If the package is returned, we may charge a reshipping fee based on the specific circumstances. Contact Us

If you have any questions about our delivery service, please contact us:

Email: [email protected] / [email protected]

We will do our best to provide you with a safe, fast, and private shopping and delivery experience.