LEGAL & PRIVACY

Welcome to Taelora Inc. (hereinafter referred to as “we,” “the Company,” or “Taelora Inc.”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, products, and services.

1. Information We Collect

When you visit our website, register an account, place an order, or contact us, we may collect the following information:

Personally Identifiable Information
Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information
Order Information
Purchase Information
Order History
Refund and Return Records
Automatically Collected Information
IP Address
Browser Type
Device Information
Access Time and Browsing Behavior
Data Collected by Cookies and Similar Technologies

2. How We Use Your Information

The information we collect may be used for:

Processing and completing orders
Providing customer support services
Arranging product delivery
Sending order confirmations and shipping notifications
Processing refund and return requests
Improving website functionality and user experience
Preventing fraud and ensuring transaction security
Complying with legal and regulatory requirements
Sending promotional and marketing information with your consent

3. Privacy Protection Related to Adult Products

Due to the special nature of our products, we place particular emphasis on customer privacy:

All order information is strictly confidential.

Products are shipped in plain packaging without sensitive descriptions.

Bill descriptions will use neutral names whenever possible (subject to the payment institution’s display).

Customer purchase records will not be disclosed to third parties.

Employees are only authorized to access relevant order information to the extent necessary.

4. Information Sharing and Disclosure

We will not sell, rent, or trade your personal information.

We may share necessary information in the following circumstances:

To cooperate with payment service providers to complete payment processing;

To cooperate with logistics service providers to complete order delivery;

As required by laws and regulations, court orders, or government agencies;

To protect the legitimate rights and interests of our company, customers, or the public.

All partners must take reasonable measures to protect your information security in accordance with applicable laws.

5. Data Storage and Security

We take reasonable technical, administrative, and security measures to protect your personal information, including but not limited to:

Encrypted data transmission;

Access control;

Secure server storage;

Regular security audits and monitoring.

Although we take reasonable measures to protect your information, internet transmission cannot guarantee absolute security, therefore please keep your account information safe.

6. Cookies and Tracking Technology

Our website may use cookies and similar technologies to:

Remember your preferences;

Maintain the normal operation of the website;

Analyze website traffic and user behavior;

Optimize the shopping experience.

You can manage or disable cookies through your browser settings, but some functions may be affected.

7. Your Rights

Under applicable law, you may have the following rights:

Access to your personal information;
Correction of inaccurate information;
Delete of your personal information;
Restriction or objection to certain data processing activities;
Withdrawal of consent to receive marketing messages;
Obtain a copy of your personal data (where applicable).

To exercise the above rights, please contact us.

8. Protection of Minors

Taelora Inc. sells adult products only to adults of legal age in its jurisdiction. We do not knowingly collect personal information from minors. If we discover that a minor has submitted such information, we will delete it promptly.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of third-party websites. We recommend that you review their privacy policies when visiting such websites.

10. Privacy Policy Updates

We reserve the right to update this Privacy Policy from time to time in accordance with laws and regulations, business development, or operational needs. The updated version will take effect immediately upon publication on the website.