Taelora Inc. (hereinafter referred to as “we,” “our,” or the “Company”) values ​​your privacy and is committed to protecting the personal information you provide when visiting and using our website and purchasing products.

This Privacy Policy explains how we collect, use, store, and protect your personal information, and your rights related to that information.

  1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

Personal Information

Including but not limited to:

Name
Email Address
Phone Number
Shipping Address
Billing Address
Order Information
Customer Service Communication Records
Payment Information

To complete a transaction, we may collect information related to the order. The payment process is handled by a third-party payment service provider, and we do not store your complete bank card number, credit card security code, or other complete payment credentials.

Payment service providers may process your payment information in accordance with their privacy policies to complete payment verification and transaction security management.

  1. How We Use Your Information

The information we collect may be used for the following purposes:

Processing and fulfilling your orders

Providing product delivery services

Sending order confirmations and logistics update notifications

Responding to customer inquiries

Improving website functionality and shopping experience

Preventing fraud and unauthorized transactions

Complying with applicable laws and regulations

  1. Privacy Protection for Adult Products Shopping

Taelora Inc. understands the special privacy needs of adult product shopping.

We will take reasonable measures to protect your order information and personal data:

Protecting your account information security

Restricting employee access to customer information

Handling order-related data with care

Not disclosing customer purchase records or personal shopping information

We respect the privacy of every customer and strive to provide a safe and private shopping environment.

  1. Cookie Technology

Our website may use cookies and similar technologies to help:

Remember your shopping preferences

Analyze website visits

Optimize website performance

Provide a better user experience

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

  1. Information Sharing

We will not sell, rent, or trade your personal information.

We may share limited information with necessary third parties in the following circumstances:

Logistics and delivery service providers, to complete order delivery;
Payment processing service providers, to complete payment transactions;
Website technology service providers, to maintain website operation;
When required by law or requested by government agencies in accordance with the law.

All third-party service providers may only use your information to the extent necessary to provide the relevant services.

  1. Data Security

Taelora Inc. takes reasonable measures to protect your personal information from unauthorized access, modification, disclosure, or damage.

We employ industry-standard security measures, including secure connection technologies and access controls, to protect customer data.

However, please note that no internet transmission method can guarantee 100% security.

  1. Data Retention Period

We will retain your personal information based on business needs, legal requirements, and security purposes.

Order-related information is typically retained for a certain period after the transaction is completed to meet financial record-keeping, customer service, and legal compliance requirements.

When personal information is no longer needed, we will take reasonable steps to delete or anonymize it.

  1. Your Privacy Rights

Under applicable law, you may have the following rights:

Request access to your personal information

Request correction of incorrect information

Request deletion of your personal information

Choose not to receive marketing messages

Contact us regarding how your data is processed

To exercise these rights, please contact us using the following methods.

  1. Privacy for Minors

Taelora Inc.’s products are intended only for adults who meet the age requirements stipulated by local law.

We do not knowingly collect personal information from minors. If we discover unauthorized collection of information from minors, we will take steps to delete the relevant data promptly.

  1. Privacy Policy Updates

We may update this Privacy Policy based on business changes, legal requirements, or service needs.

Any updated policy will be posted on this page, indicating the update date.

  1. Contact Us

If you have any questions about this Privacy Policy or how your personal information is processed, please contact us:

Email:
[email protected]
[email protected]

We will respond as soon as possible after receiving your request.

Thank you for trusting Taelora Inc.