Shipping Policy
Taelora Inc provides efficient and privacy-conscious shipping services to customers in the United States, focusing on ensuring that orders are delivered safely, quickly, and discreetly.
- Shipping Coverage
We currently ship to all locations within the United States, including:
The contiguous 48 states
Alaska (delays may occur in some areas)
Hawaii (longer transit times)
Select remote areas (subject to carrier coverage)
- Order Processing Time
All orders are processed within 1–2 business days.
Orders placed on business days are typically processed the same day or the next business day.
Orders placed on holidays will be processed on the next business day.
- Delivery Times
Estimated delivery times based on shipping method:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days (if available)
Actual delivery times may be affected by weather, customs (if applicable), or carrier delays.
- Discreet Packaging (Important)
As our products are adult wellness items, we strictly adhere to discreet shipping standards:
No branding or product names on the outer packaging
Shipping labels display only neutral logistics information
No labels indicating “adult products” or other sensitive terms
Packaging designed to prevent third parties from identifying the contents
- Shipping Costs
Standard shipping costs are calculated automatically at checkout.
Free shipping may apply to certain orders (subject to promotions or order value).
Expedited shipping costs are displayed separately. - Order Tracking
Tracking numbers are provided for all orders.
Tracking information is updated within 24–48 hours of shipment.
Shipping status can be viewed via email or on the order page.
- Shipping Restrictions
Delivery to P.O. Boxes is not supported (with the exception of certain carriers).
Delivery to military addresses (APO/FPO) is not supported (if applicable).
Additional transit time may be required for specific regions.
- Lost Packages and Delivery Issues
In the event of the following:
No tracking updates for an extended period
Marked as delivered but not received
Damaged or lost during transit
Please contact customer support immediately; we will assist with the investigation and provide a solution.